HOW CAN I CONTACT YOU?
Please email us at firstname.lastname@example.org. We will get back to you as soon as possible!
WHEN WILL MY ORDER ARRIVE?
We generally deliver all orders in 3-5 working days.
WHAT SIZE SHOULD I ORDER?
Please email email@example.com so we can help you personally find your best fit! We have also created a sizing guide, which can be seen here.
HOW MUCH DOES DELIVERY COST?
We have created a shipping guide, which can be seen here.
WHAT PAYMENT METHODS DOES VINNY ACCEPT?
Currently we accept Credit Card Payments and Paypal. If you would like to arrange payment via another method, we are happy to try and assist your request!
Please contact us directly at firstname.lastname@example.org to arrange this.
HOW CAN I CHANGE OR CANCEL MY ORDER?
If you need to make any changes to your order, please contact us at email@example.com within 8 hours of placing your order. We will not be able to make any changes beyond that period.
WILL I HAVE TO PAY ANY DUTIES AND TAXES ON TOP OF MY ORDER?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that Vinny Body does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by Vinny Body, please contact your local customs office to find out more information if you are unsure of the charges.
HOW DO I TAKE CARE OF MY VINNY BODYWEAR?
To get the most out of your Vinny bodywear pieces, you can follow these extra steps in addition to reading the care label: (1) Do not fold or iron (2) Rinse after contact with salt water or chlorine (3) Hand wash with warm water, using mild, gentle soap (4) Lay flat to dry.
WHAT IS YOUR RETURN POLICY?
We have created a returns policy guide, which can be seen here.
The item(s) must be in original condition with returns tag. Item(s) must not have been worn, washed or altered in any way and the hygiene sticker must still be in tact. If there are any signs of this when your product is returned back to us, you may not be liable for a refund.
Unfortunately, we cannot accept any returns that do not meet above requirements.
WHAT IF THE ITEM I RECEIVE IS DAMAGED OR FAULTY?
We work hard to ensure all items sold are of the highest quality. However if you have a concern with a faulty or damaged item, please email us at firstname.lastname@example.org so we can urgently review the matter for you!